How does a Loyalty Program benefit me
A big misconception is that Loyalty programs are only points based. But an effective loyalty program aims to build customer retention in ways that are effective and hassle-free for your customers. Successful loyalty programs are built on understanding your existing customers and exceeding their expectations with, at and during every interaction. PLUG offers a dynamic set of tools that makes it easy to manage, track and analyze your loyalty program to offer the best rewards in a competitive environment.
With PLUG your Loyalty Program will
Increase Customer Retention
Research has shown that it cost twice as much to attract new customers than to keep existing ones. Offering exclusive and memorable rewards through PLUG will keep your current customers spending their hard-earned money with you.
Increase Sales
Having a loyalty program encourages customers to keep coming into your space and spend money with you because they know that they will be rewarded for it.
Minimize marketing cost
Spending less to provide you existing customers with exceptional customer service and loyalty should be the number one aim of businesses. It cost more to use traditional marketing techniques than to start and maintain a loyalty program.
Increase Referrals
Loyal customers talk. With each memorable experience your customers have they will tell their friends and family who are 80% more likely to become loyal customers themselves.
Provide feedback
Effective loyalty programs always have room to grow. Knowing the feedback of your customers will help to improve on strategies that will in turn improve your business.